How does Weekly Food's meal delivery service work?

That’s not necessary. You’re free to place an order just once, on an occasional basis, or every week, depending on your needs.

However, we recommend that you sign up for our newsletter: every time a new menu is published, you’ll receive an email and can place an order easily and at your convenience.

Sign up for our newsletter

We source fresh produce every week.
We purchase according to the week's orders, which means we can avoid using frozen products for the most part. Except sometimes for seafood.

Orders at Weekly Food can be placed for a minimum of three meals for the week.

The base price for a ready-to-eat meal prepared by our chefs is CHF 16.90.

We ship throughout Switzerland via our partner Swiss Post.

Packages are handed over to Swiss Post at the end of the day, usually on Monday, and shipped to you promptly.

You can select the delivery day that works best for you: Tuesday through Thursday.

You can choose between Priority delivery—by 5:00 PM—or Express delivery—by 9:00 AM.

For optimal reliability, we recommend Express delivery, or try both options to choose the one that suits you best.

Your package will be left in the compartment next to your mailbox or in front of the building entrance.

If you select the “delivery to your floor” option, please ensure that the building entrance is accessible without a code, or provide us with the access code in the “Order Notes” field when confirming your order.

If access is not available, the mail carrier may leave a delivery notice, and the package will need to be picked up at the post office the following day, which poses a risk to the freshness of the meals.

Our insulated boxes are specially designed to keep your meals fresh for at least 36 hours after shipment.

So rest assured: your meals will remain perfectly fresh, even if they have to wait until you return.

Delivery rates are as follows:

PriorityDelivery atCHF 12.90 – for a meal box delivered to your home before 5:00 PM
ExpressDelivery atCHF 24.90 – for a meal box delivered to your home before 9:00 AM
Upstairs Delivery at CHF 4.00

Our packages include insulated packaging andice packs, ensuring your meals stay fresh during transport.

The cardboard box and insulated liners can be recycled with paper and cardboard.
The ice packs, on the other hand, should be disposed of with household waste.

If you wish, you can also return the packaging to us via Swiss Post.

Simply add a return label to your order: we will place it directly in the package.

Return shipping via Swiss Post is available for CHF 9.90.

Here is theitem in question.

If you have the return label, simply take your package to a Swiss Post counter.

Whenever possible, we try to reuse the shipping materials.

If you’d prefer not to visit a post office to return the package, you can request a pickup at your home.

To do so, please follow the instructions provided by La Poste and the pick@home service.

You can order meals or coupons from anywhere in the world, as a gift for example, and choose to have them delivered to a loved one in Switzerland.

To do this, simply select the delivery address of your contact in Switzerland.

Sometimes, you will also have to choose this address in Switzerland for your contact information.

Under Order Note, at checkout, you can add any useful information.

For more support, contact us directly at hello@weekly-food.ch.

Your payments on our website are always secure.
Payments are made through the Swiss company Wallee and no information is recorded by us.
The website you are visiting is itself hosted in Switzerland.

We never have any knowledge of your payment information, card number or security code.

At any time, you are free to use the payment method of your choice. Twint, credit card or Paypal.

Each recipe is unique and therefore has its own instructions.

As a general rule, it takes 3'30 min in the microwave - 12 min in the traditional oven to reheat a dish.

We use microwave safe trays.

However, we recommend that you transfer the dish to a suitable container and use your traditional oven.

The trays are not compatible with the traditional oven. We recommend transferring the dish to a suitable container.

Upon receipt, the dishes should be placed and stored in the refrigerator.

As a rule, they will keep for 7 days. However, please follow the instructions on the trays.
An opened dish (lid removed) must be consumed within a few hours.

Yes, our trays are recyclable. This Jospak technology keeps your meals fresh with the smallest possible environmental footprint.

Simply remove the plastic film separating the food from the cardboard shell and easily recycle it after eating.

Yes, if you don't eat all the food you receive in a week, you can freeze it.
A frozen dish can be kept for two months.
Once thawed, the dish must be eaten the same day.

All dishes are prepared in Switzerland in our professional kitchen located in Saint-Imier in the Bernese Jura.
Our concept allows us to provide ourselves with a maximum of fresh products.
The technology of protective atmosphere allows us to add no additional preservatives in our dishes.
We do not use any additional additives.

Yes, in case you can't tolerate certain ingredients, we invite you to select the checkboxes "Only" without such ingredient, in the "Menu" tab.
The dishes are then filtered according to your preferences.
Caution: although we do our best to avoid cross-contamination, we prefer to announce that traces of all types of allergens can be found in the dishes.

As we know in advance the volume of orders for each week, we are able to drastically reduce our waste.
However, for our corporate offer, some unsold items may remain.
So, we freeze these and offer them on TooGoodTooGo or donate them to associations.